HP 530
Dening change of faulty hardware

Iam a student studying engineering in Salem, TN. I bought a HP 530 laptop. It's not even a year now that i brought the laptop, i am facing speaker compliants. The sound comming out of my laptop is very low. I took the the laptop to the HP service center in SALEM, TN, and they are saying that i used a software called "VLC Media Player" in my laptop and that they wont give me warrenty for this fault.

What can I do??

Please help me.

Company: HP 530
Country: India

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