HPCL/ LPG Gas
No delivery of Gas (Poor Service)

Dear Sir/Madam

I booked gas for home delivery on 1st Feb (Friday). I asked the representatives to let me know when they will deliver it to our house, so that I am available as I am working and cannot make to stay from Monday to Friday, and if they Informed I will be their to take the delivery. They told it will take till Wednesday (6th Feb) and then Check with us and we will let you know when we will deliver the Gas. When I checked them on 7th Feb (Thursday), they told that we were there, and since no one was there in the house, so they left. After that I tried to contact them several times but no ve response, they keep on saying Load is not coming, when it will come they will deliver.

My Question is why did they send the gas when they knew no one is their to receive and when I ask them to send on Saturday and Sunday, they refuse. Maybe they are Involved in some other kind of Practice.

My previous Cylinder delivery was some 2-3 months before, then also they made a lot of problem. This is happenning everytime with them, and these people (Employees of Agency) have made it their habit of endulging in these kind of practises. I am not aware what action you will take, or maybe you will not do anything as it happens most of the times, but just to bring it to your notice, I wish to put before you the plight, which many people like me are undergoing.

Please do not show that beautiful glimse of HP Gas in Advertisement where you shout!!! " Your Friendly Gas" and " Cook Food serve Love". Lastly this has been the most unfriendly expierence till date.

Here is my Agency Address

Dealer Code 964660

Narinder Gas Agency

Shop # 15, Godavari Shopp Complex,

Sector 37, NOIDA, U.P.

Please see to it if you can take any proper action against the people responsible for it, or this will be just an onother complaint in the list that I have already seen!!!

Thanks

Best Regards

SHOBHA

Company: HPCL/ LPG Gas
Country: India

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