HP/Compaq
WORST QUALITY & SERVICE

Hi myself Anurag Anand,

I purchased a loptop of Hp. And the since the day i hav purchased it, i am

facing lots of problems. The main problem is that the fan side portion

gets heat up wihin 1 hour & after that system goes shut down

automatically. Its under warrenty period, but when ever i summit it to the

service centre on 23rd may 09 & it took around 10 days to solve the problems. And again on th 1st june i got my system back after solving the same problem, and they assure me that now u will not face the same problem. But when i on my laptop, just after 1hr 30min later its again shut down, again system face the same problem & this time they have given me with a new problem, my head fone is not working with system. And one more thing there was problem in my setting, but when i got my system back the problem is still same. It means they have dignose the system properly. This was my 5th times complain to the service centre for the same problem... but as usual they assure me & again i got the same problem.

Just i got tired of moving round to service centre. Plz help me!

I hav extend the warrenty period of my system so that i

could not have any tention regrding my laptop. But as I see all my money

goes wasted bcoz still i am faceing the same problem. Its nothing less

then a mental torchur. Just help me!

And i have already registured a complain on ur site:

Complaint ID : 13052 (S4) and i got attention from hp service centre but this time again i m facing same problem. And again i need ur help.

Plz help me!!!

REGARDS:

ANURAG ANAND

MOBILE: 9999811592

Company: HP/Compaq
Country: India

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