HP-Compaq Presarion C301
Fault in Battery

Compaq Presario Notebook Computers Model: C301

S/N: CNDG6451DSG

Date of Purchase: 21-12

Dealer: AMDAL SYSTEMS; 3K, 3rd Floor, Hotel Lahori Deluxe Building, WHC Road, Dharampeth, NAGPUR - 440010

ONE YEAR WARRANTY

In the month of November I found that Battery backup was only about 90 minutes. I made a complaint to the dealer M/S. Amdal Systems. They installed a software in my laptop called battery meter. At that time the battery meter reading was 53%, the reading "Health Good". Hence I was told that the battery is good. There is no need to replace. Now in January I find that the battery meter shows"Change battery". At present the battery backup that I get is about 75 minutes.

Now the dealer says, the warranty period is over.

This implies that within the warrant period the battery had deteriorated. I made a complaint within the warrant period. I feel morally the company is under an obligation to change the battery.

I hope I will get help from Consumer Complaint.in

Company: HP-Compaq Presarion C301
Country: India

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