HP Gas
Leakage of gas from refil cylinde

20-06

Kind Attn: The Responsible Person

We have received a complaint against you and your vendor M/s. Sakthi Gas Agency, M.R. Nagar, Chennai against deficiency in service that too an Emergency service, from one of our life members Mr. R. Rajaram residing at No.18/66, 3rd Main Road, Srinivasa Nagar, Kolathur, Chennai-99, whose Consumer number with HP Gas is 605297.

Mr. Rajaram had made a complaint with his agents M/s. Sakthi Gas Agency immediately after he found that the refil delivered to his house was leaking, on 17-06 and reminder on 18-06. There is no response till now. Mr. Rajaram has contacted the Emergency No.12665 on 17-06 and on 18-06 and he was informed that his complaint number is ONE and the complaint will be attended immediately. But even from this emergency service, there is no response till now.

As you all are well aware that the leakage of Gas is highly dangerous to the people who are living in the house and even the neibhours.

We request you to kindly arrange to attend the complaint at once without any more delay to avoid any major damage to human life and others. In the meantime, please treat this as a notice from our organisation for which you and your vendor have to respond with your clear explanation as why Mr. Rajaram can not take up this matter legally to take suitable action against you and your vendor by the appropriate authorities.

Thanks and regards,

Ravikumar. S

Jt. Secretary - Tamilnadu Consumer Protection Organisation-Chennai

Cell: 9884064874

Company: HP Gas
Country: India

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