Hpgas
REFUSE TO PROVIDE AN EXTRA/ADDITIONAL LPG CYLINDER

Dear Sir,

I am very much regret to inform you that no one from the concerned HP Dealer [M/S. VANASTHALI GAS SERVICE-19607800, VANASTHALIPURAM, HYDERABAD] has taken appropriate steps for providing an additional LPG Cylinder to me. Because I am having only single cylinder. Due to this, it is insufficient even for the maintenance of my family with a signle LPG cylinder. Particularly, I face more highly embarrass factor at the time of festival/guests coming. In this regard, I have approached personally for several times since last 6 months and the concerned In-charge is telling that, it will take another two months. Unfortunately, neither the In-charge nor any administrative authorities have accorded a careful consideration to my genuine difficulties. This complaint is being lodged after several requests of my family members to provide an extra/additional LPG cylinder under your rationing system.

I did not write to you earlier, but I simply spoke verbally to the concerned customer care assistants, whom I found haughty beyond the limit. He not only, did not entertain my complaint but also challenged me to write to higher authorities. I find his haughtiness is not keeping with the nature of his duties towards good customer relationship management. I am fed up with such type of rude behaviour and immoral harassment of the HP Dealer [M/S. VANASTHALI GAS SERVICE-19607800, VANASTHALIPURAM, HYDERABAD]. Whereas, the other dealers are providing the same facilities to the needy consumers.

My consumer No. is 636235

Would you like to look into the matter and take pains to expedite the matter at your earliest possible?

An early action in the matter is solicited in order to remove the difficulties of the poor consumer of the area.

Thanking you,

Yours sincerely,

K V Madhava Rao

K Madhavi

Plot No. 176,

Hill colony,

Vanasthalipuram

Contact No. - 9394270007

Company: Hpgas
Country: India

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