HP Gas
Delay in delivery of gas cylinde

At the outset I am thankful to you for entertaining my feedback in the past and due to your prompt activeness, intervention and probably strict directions, the gas Agency delivered refill within two days as and when I brought the matter into your kind notice. It is a matter of pleasure that gas delivery is a frequent and routine nature as long as your company or customers exist. But it is regretted to state that my gas Agency is least bothered about problems faced by helpless customers which is evident from the fact that I booked cylender on 01.12.2007 against which delivery was effected on 03.01.2008 i.e.after a gap of more than a month. After that booking was made on 25.01.2008 but delivery is still awaited though a considerable period of more than 10 days is already lapsed. Personal talk with proprietor, manager, deliveryman also did not yield me cylinder. In the winter season when we cannot pull on a cylinder for more than 20-22 days.we are unable to find out the ways for cooking food. Now the available options are either my family remain empty stomach or arrange a cylinder by paying Rs 700-800.Sir you being associated with esteemed organisation kindly advice me on shrawangyadav@yahoo.co.in .as to which option should be exercised by me out of above two or any other remedy is available consumer no-612790, m/s Dev gas agency, Sikar Rajasthan

Company: HP Gas
Country: India

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