HP Gas
Non delivery of gas cylinde

Consumer number - 612405, Agency name - Soham Gas Service, Kolbad Road, Thane (W) 400601.

There are about 6 telephone numbers of this agency but cannot get through any of them either the numbers are just ringing unattended or they are just busy. (Tel Nos.25475154, 8227, 0638, 3224, 3225, 3226). I have been trying to contact them from last several days ultimately I booked a cylinder on 18th August on the 24hr HP Gas Helpline 12665 i got a booking number -2.

After waiting for about 10 days, i personal went to the agency which is very far away from my resindence. On my visit there the lady sitting on the counter very Rudely said that it will still take some 2 to 3 days for the delivery, on my enquiry about the phone lines not working she abrutly said that they are working very much fine.

After waiting for the assured period i again tried to call the agency, after trying for almost an hour i could get through one of the above numbers, on my enquiry about the delivery the lady said that "she will not send the cylinder and also told that do whatever you can".

Today i again called the helpline number and to my surprise i got another booking number i.e. 3. May i requset your goodself to please look into the matter. This problem is faced by us on mostly every booking. Moreover their rude and harsh behaviour is getting just unbearable.

Expecting an early solution to this problem.

Bhagwagar

9892033619

Company: HP Gas
Country: India

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