HP Gas service
Service is very poor, the worst!

Details:

Gas Dealer Name: HP Gas - RATNA Agencies (Code: 515180)

#401, Shilpa Complex, HMT Hills, Kukatpally Housing Board

Hyderabad -72

My Nmae: Ch Someswararao

Consumer No: 614884

I am very much upset with the services rendered by HP Gas (No service at all). We have been facing this problem for last so many months but thought of giving it a chance but all invain. There is always shortage for gas cylinders. And the booking system is so worst and badly handled. The phone was always busy or not working or out of service. The line is busy always and we can't book a gas for 2 days till we get the line. Last month I went to dealer office and booked the gas cylinder. They promised me to we will delivered after 1 week. Still I am not get any cylinder. When ever we asked they are saying shortage or some other problems. This is not first time. Everymonth we are facing same problem.

I just want to put a question to HP that do you expect individual to go to the centre and book their gas. And after you book, the delivery will take at least 15-20 days. I have booked gas for 13 days and no response as yet. I have 2 cylinders and one is empty and other is on verge of getting over. This service providers are a big failure. Not only me, wherever HP users are using their service, they are facing inconvenience. Not everybody can put in their complaint in writing. The Agency people say when distribution of cylinders takes place in your area then only your complaint will be attended.

The customer service is beyond rating (vvvvvvvvvvv poor) God help.

Any (HP) concern who will read this message try to atleast for the sake of our country's name (Hindustan) take immediate action.

Consumer No: 614884

Booked Date: 29/9

Pri. No: 137705

Company: HP Gas service
Country: India

  <     >