HP/pavillion 6000 note book pc
Technical Support

I RECIEVED THE HARD DISK AND RECOVERY DISK. THEY SAID TO CONTACT THEM TO GO THRU THE PROCESS WITH THEM. I DID MANY TIMES, WASTED HOURS ON THE PHONE AND IT STILL IS NOT WORKING RIGHT. I HAD TO REPLACE THE MOTHER BOARD IN MARCH, BIOS DRIVE, AND HARD DISK IN FEB.2008. THEY HAD ME SEND IT TO THEM THOSE 2 TIMES. THEY DID THE RECOVERY. THIS TIME, DEC. THEY SENT ME THE HARD DISK AND A RECOVERY DISK. WE WENT THRU THE RECOVERY DISK 2 TIMES ON 2 DIFFERENT LONG PHONE CALLS. THE COMPUTER STILL IS NOT WORKING RIGHT. IT WILL START UP AND THEN IT WILL SHUT DOWN ON IT'S OWN. IT WAS VERY HARD TO UNDERSTAND THE PEOPLE I TALKED TO CAUSE THEY HAD A FORIEGN ACCENT.I WOULD APPRECIATE IT IF THIS PROBLEM WOULD GET TAKEN CARE OF. I AM TYPING THIS COMPLAINT ON MY NEW COMPUTER I WENT OUT AND BOUGHT YESTERDAY. I STILL WANT THE HP PAVILLION 6000 NOTE BOOK FIXED, I PAID FOR A 1 YR EXTENDED WARRENTY ON IT. I EXPECT HP TO HONOR THEIR PROMISE OF THE EXTENDED WARRENTY POLICY, I DID PAY MONEY FOR THIS!

GINA DEC.8

Company: HP/pavillion 6000 note book pc
Country: India

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