HP / Presario 3424AU
LCD Panel

Hi..

I bought HP laptop Presario Compaq A3424AU on Oct and its only 6 months old and is in warrenty..

-- I have not moved my Laptop anywhere and one fine morning the LCD panel was not working..

-- it is surprising without any of the below happenings,

1. it has not fallen down. There is no body scratch or breakage

2. There is no pressure applied or anything such things happened..

3. Not taken the laptop anywhere during my travel..it was just static at my home used by my wife for sending emails and for home work purpose and it is hardly used and it was for my home purpose.

-- HP claims i would have put some pressure without knowing and it would have broken..Certainly it was not used at all and it was just kept on my computer table.

-- I strongly believe the LCD display may be a defective piece and may be got passed the quality test on the edge.

-- I would want your help to proceed further...

-- Laptop given to Service center on - 12 April

-- Ref: no. 2600437626 of HP service center..

-- HP service center - Enness Corporation, Bangalore

-- Let me know if you need any more details..

Regards

Arun

Company: HP / Presario 3424AU
Country: India

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