HP Printer
Service cente

Unfortunately I bought a HP all in one series 2 years back with out knowing that the service center for HP products in my place is Redington. My model number is 2110 and the printer got some problems 6 months back and gave to my nearest service center which is 72 km away from my home town. My luck the printer was repaired and they charged me INR 1800. Now the same problem comes at times occasionally it prints and shows some error messages one of the message was to install the printer cartridge properly so i tried removing the black cartridge but it got stuck when i tried to pull out a small 'Y' like plastic part came out and my printer stopped permanently. My reseller told me we will go to the service center directly and get it corrected. But alas when i went there the people sitting at Calicut redington office behaved like i have committed a crime. They does know the basic of dealing with the customer, moreover they didnt contact me since a week regarding the quotation for this repair. When i told my friends at Calicut about this they told me they have stopped buying HP printers for the past one year only because the service center is REDINGTON. Now its clear from the behavior of the Redington staff that i have done a terrible crime of Buying a HP printer. The only thing i am not exchanging the printer is i have stock of two ink sets.

Company: HP Printer
Country: India

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