HSBC Bank Account
HSBC - Refusal to replace faulty ATM Card

I have been an HSBC Bank customer since JAN using an ATM (non-Debit) card since then.

However since OCT the card has developed errors like "card faulty" at certain ATMs across Hyderabad and Secunderabad. Complaints in the form of calls, emails have evoked a negative response.

Details of these interactions below:

13 Jan Call Centre - NATHAN

13 Jan Call Centre - SHREYA

19 Jan Call Centre - KALA

19 Jan Call Centre - KOKILA

21 Jan Call Centre - DINESH

30 Jan EMAIL - info@hsbc.co.in

30 Jan EMAIL - nodalofficerinm@hsbc.co.in

31 Jan EMAIL - info@hsbc.co.in

01 Feb EMAIL - nodalofficerinm@hsbc.co.in

04 Feb EMAIL - nodalofficerinm@hsbc.co.in

Complaint no: KMM2834334I123L0KM

Clearly HSBC does not value its existing customers and is forcing customers to shift from a free ATM Card to a chargeable ATUM CUM DEBIT card.

With Regards

Duane Bayliss

Company: HSBC Bank Account
Country: India

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