I have been an HSBC Bank customer since JAN using an ATM (non-Debit) card since then.
However since OCT the card has developed errors like "card faulty" at certain ATMs across Hyderabad and Secunderabad. Complaints in the form of calls, emails have evoked a negative response.
Details of these interactions below:
13 Jan Call Centre - NATHAN
13 Jan Call Centre - SHREYA
19 Jan Call Centre - KALA
19 Jan Call Centre - KOKILA
21 Jan Call Centre - DINESH
30 Jan EMAIL - [email protected]
30 Jan EMAIL - [email protected]
31 Jan EMAIL - [email protected]
01 Feb EMAIL - [email protected]
04 Feb EMAIL - [email protected]
Complaint no: KMM2834334I123L0KM
Clearly HSBC does not value its existing customers and is forcing customers to shift from a free ATM Card to a chargeable ATUM CUM DEBIT card.
With Regards
Duane Bayliss
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