HSBC Bank
Threat by the HSBC Collection agent and the manage

Dear sir,

I am credit card holder of your esteem bank A/c 4476929971860058 .

I have always paid my credit card dues on time, however due to some medical problem in the month of August I was hospitalised. Due to this I could not make the payment as I was in chennai and not in my hometown Kolkata.

Your bank sent a collection agent to my house for the collection of the due payment in my absence, he misbehaved with my wife and other familymembers. They threatened and used abusive languages. However I was helpless and could do nothing so I complained to the concerned department about the incident and the behaviour of the agents. My request fell on deaf ears.

I made it a point untill unless those responsible are not sacked I would not pay any amount.

On 19th sep 2008 your bank agent Mr. Rohit (mobile numb--9230812248 and his manager phone number 033-30262432) called me abused me threaten me to cough up the due amount within two hours or face their wrath, I told them about the RBI rules they told me F****** the rules. I told them I would go to the police they told me the HSBC Bank Dalhouise branch kolkata is with them and no cops can do anything to them.

I called up your phone banking people to complain about them they simply put me on hold for 10 min whenever I called up.

I request you to kindly take some serious action against such people in your company who are spoiling one of the largest bank in the world. Why would such a big bank brand name suffer for some un cultured and uncivilised goons hired by the HSBC bank to claim dues.

Looking forward for your helping hand.

Regards

Raju Jaiswal

9831186428

Company: HSBC Bank
Country: India

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