HSBC
Extra charges on creditcard

With regarding my credit card no : 4476 9299 8683 3231

I had taken this credit card on November. Mostly i had done 10 transactions on this card through out 2 years. Its expiry date is November. From Feb onwards i had nevered used my card. Before that they had added extra interest charges on my credit card even i had paid all the amount of transactions. From Feb onwards i had phoned sometimes to customer care i told to remove those charges from my credit card account. Customer care executive told that she will deduct those charges. I had never received that revised statement. Though I am getting the statements upto now. Statement amount from 2000 rupees it is reached to 13000 and change. Now it is with recovery department.

Then i had explained to recovery department executive Ms Reshma who had talked to me and she told that she will close this if i pay 1000 rs. And she told that i will receive no dues letter with in 48 hrs. Then i had paid 1000rs with respect to receipt no CPD3 4078394. But now it is 3rd week. I hadn't received that no dues letter. Today one of the recovery departmenet employee called me and he told that i had made insurance on that card and i have to pay 13000 for that. But i never did this. And told that it is with recovery department and he told that if i do not pay then they will make civil case and produce that in court.

I got calls from Delhi Nos are 01145023849, 01145023956, 01145023817.

Please look into this problem as early as possible.

Thanking You

Company: HSBC
Country: India

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