HSBC
Unwanted charges

My name is Raghavendra Mukherjee and my HSBC card no. is 4476929990338417. My credit card due date is 13 July so on 9th i called up to collection department for collecting my check they have given me a reference no. 4732 and told me that they will collect the check on 11th July but nobody came so i called up so many time to collection department nothing is happened suddenly on 14th July they send 1 executive to collect the cheque, i have given the cheque. on 21st July i got the credit card statement on that they have putted the late payment Rs.521.50 and over limit Rs. 500. charges. my credit card limit is Rs.21000 and opening balance of July/09 is Rs.20856.03 and i have given the cheque of Rs.1050 and the minimum payment was Rs.1042.80. So, my problem is they have putted the unwanted charges of late payment as well overlimit charges as i requested them to collect the check on 9th itself and they promised me to send the person on 11th but they didn't send any person so is it my mistake? i excepted there charges of Rs.35 for cheque collection as well then also they have not send anybody. Please help me for this. until this problem is not cleared i am not going to pay anything to HSBC that's all.

Company: HSBC
Country: India

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