HSBC/Credit Card
Insurance chanrges with out any notice on blocked card

Hello,

In the month of April i applied for an HSBC card and i recieived it on April 27th. Unfortuantely on my project work i came to USA on April 30th. I never opened my Bluedart courier which contains this new card nor i never used this card. Before last week My father received a lawyer Notice from HSBC card stating that around 5.910 rs due on my HSBC card and i have to pay arnd 1000rs ASAP otherwise i have to face legal issues. Immediately i called to customer service and enquired abt the same. I was told that on August 8th my card blocked because of not use and Rs 5, 000 charged on my card towards Insuarance charges on my card on August 29th. I am really confused how HSBC can charge these much amt on blocked card withoout informing customer. They asked me to check with data collection center and i tried to reach more than 7 times to data collection center includes chennai, Hydearabd and delhi offices. A repeated message says " Data collection center between 8:30 AM to 5 PM on weekdays " and diconnects the call. All thesae calls i made between these times only.

Again i tried to reach customer service and they asking me to call continuously. How can i waste my time and money on calling. Please help me how to get rid out of these charges

Thanks,

Jagan

Company: HSBC/Credit Card
Country: India

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