HSBC Credit Card
Credit Card Dispute

Hi.

I lost my HSBC credit card on 30th Dec. Immediately i called customer care and blocked the card. While blocking the card, executive confirmed that the card has not been used yet and to protect further it will be blocked immediately.

I got satisfied and back to work. Few days later got the sms for 43000 outstanding on that card. Immediately i called customer care and didnt get the satisfactory answer about where and when card was used.

In statement i checked the time of transaction and it was after i called to customer care after loosing card. I put that in dispute.

But after 45 days also bank is on same tune and calling for payment.

Thanks and Rgds.

- Archana

Company: HSBC Credit Card
Country: India

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