HSBC Credit Card
Platinum Credit Card

Hello,

HSBC Contacted me for a platinum card, and offered, that they would upgrade my existing gold card into a platinum carm and charge me a one time joining fee of 3999. In return they will give me a gift worth 7000.

They took this request in the last week of January. I received an sms on my mobile stating that i am supposed to pay the joining fee for my card ending with ****XXXX number till 3rd march, without sending me the credit card. I received my Credit Card on 5th of March and i received my Statement on 10th of march. Next up i received another sms that i am supposed to now pay an amount of 79990 against my credit card by 3rd of April. (Please note that i have not used this card even once so far).

Next Up i get a call from another HSBC Credit Card agent saying that the platinum card is free of cost and there is no Joining Free. I have started to get calls from there recovery agents who have resorted to use rude language.

My Complaints are as following.

1. They have conned me into paying a joining fee.

2. They have doubled the joining fee by applying false late fee charges, when they had not even delived the card to me in time. (Even if i wanted to make the payment, i would not be able to because i never had any card number/account number to make any payment against it)

I expect a full reversal on this joining fee, and i should not be liable to pay a single penny untill i spend some money on it.

My Card Number / Account Number is : 4862698900306431.

I need some assistance in filing an official complaint in Consumer Court of India. Any help would be appriciated.

Thanks,

Gunish Rai Chawla

Company: HSBC Credit Card
Country: India

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