HSBC Credit Cards
Mismanaged Services

I had a dispute with HSBC Bank Credit card for the false Cash Back Commitment, but they never entertained the same. They keep on imposing pressure on me to clear their dues, which i refused to pay until my dispute is resolved. Getting too much fed up with the things I finally decided to go for settlement.

I got a settlement letter from Bank in which settlement was going on for Rs. 6000. I did paid this amount on 11th December against the settlement.

But till now I have not received any confirmation from HSBC. I have also not received Zero Balance Statement as mentioned by Bank.

When I asked bank about this, they said they never went for the settlement kind of thing. This is really bad on bank's part. I guess i should now go to consumer court for the same.

I have a letter in my hand for settlement issued by bank, but bank is saying that they don't have any information.

I can be reached at 0120-4382070

Company: HSBC Credit Cards
Country: India

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