HSBC India
MisBehaviou

This is regarding my recent conversation with HSBC's telecaller - Pooja, who called me to pay up my pending installment for September. This loan will be finished by August.

Earlier I had a talk with one of the CCE regarding this & she told me including this pending installment this loan will be finished by august. The payment has already been adjusted with the end of loan. I have no problem answering any queries from HSBC's side, but i am really feeling sad about the way the Lady interacted with me.

She suddenly went out of the courtesy and said "end kisne deka hai? mughe installment ajj hi chaiye." I insisted her to speak with in the civilized limits but she kept of speaking like this for the entire conversation her words were, "You don't know anything. Appka is month ka cheque bhi bonce ho gya." I asked her abt the details of the bounced cheque, she said, " app Sachin Arora hi bol rahe hain na. hold for a while. main advocate se baat karvati hoon." and then she hanged the phone-up.

For your information, a person from HSBC's agegency named Horizon Credit MGT. Services collected a post dated cheque (Cheque Date-8th Oct. 2007) on 5th oct. 2007

How can HSBC's telecaller can say on 6th oct. cheque has been bounced when its date is 8th of oct? how can it be possible?

Till now, none of my cheque has been bounced, so how can someone just try a fluke to threaten me about my payments. I respected her for she was a lady, otheriwise I could have been harsh on her as well. Can somebody tell, "Is it what they call world's local bank"?

Sachin

Company: HSBC India
Country: India

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