HSBC India
HSBC INDIA NRI SERVICES

I was a HSBC premier account Holder and despite asking for a downgrade in writng in Feb it was not effected till May. Worse 2 Debit Cards were simultaneously issued and active till MAy. One of the cards was misused by some fruadster and HSBC refuses to own up responsiblity.

To add insult to Injury I was threatened by Low balance charges becasue the Backoffice automatically upgraded the account to HSBC advance without my knowledge in June (my premier account was downgraded to Normal NRE account in MAY)

The Whole customer expereince is horrible and it appeared as a rip off. I bank with HSBC UK .It seems they treat Indian customers in a cavalier and unproffesional mannar because there is no regulation on them in India. They dare not do the same in UK.

I cannt pursue a case against them in India so have no recourse but to advice others to stay away from HSBC INDIA ESPECIALLY NRE ACCOUNTS.

I am closing my HSBC accounts in protest and encouraging my other friends to chnge from HSBC INDIA to any other bank.

Company: HSBC India
Country: India

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