HTC P3350
Not Repairing under warranty

I am using HTC P3350 (IMEI-353404012024839) since 4

months..it was going good but from last 10 days i am facing some problem

in handset the volume of handset is automatically increasing without

touching anything i tried to make it solve by soft and hard reset its

still not happening well. Its stop for some time when u touch side located

volume button and move up down.

but due to touch many times button leaved his place and i kept it in my

pocket.

today on date 08-12 i went at Indore's HTC service centre (Salora Internation) which is

located at Shalimar Corporate Indore.

When i reached there the repairing executive named Mr. Abhishek told me for

free service but he went inside and opened my set and told me its not in

warranty due to volume button which is not in place and Abhishek broked

my volume switch which is located inside and blamed me that its also

already broken.when i sent mail to HTC service desk and had word with

Mr. Gaurav Rathore tHe also repeated the same thing that we have forwarded

mail to indore's Service centre and they are saying like that.

I asked him about definition of Warranty Void.

He said when seal is tempered and body is tempered but my handset's body

was not breaked nor my handset'sseal was tempered and him behaviour was

not good.

Company: HTC P3350
Country: India

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