I am using HTC P3350 (IMEI-353404012024839) since 4
months..it was going good but from last 10 days i am facing some problem
in handset the volume of handset is automatically increasing without
touching anything i tried to make it solve by soft and hard reset its
still not happening well. Its stop for some time when u touch side located
volume button and move up down.
but due to touch many times button leaved his place and i kept it in my
pocket.
today on date 08-12 i went at Indore's HTC service centre (Salora Internation) which is
located at Shalimar Corporate Indore.
When i reached there the repairing executive named Mr. Abhishek told me for
free service but he went inside and opened my set and told me its not in
warranty due to volume button which is not in place and Abhishek broked
my volume switch which is located inside and blamed me that its also
already broken.when i sent mail to HTC service desk and had word with
Mr. Gaurav Rathore tHe also repeated the same thing that we have forwarded
mail to indore's Service centre and they are saying like that.
I asked him about definition of Warranty Void.
He said when seal is tempered and body is tempered but my handset's body
was not breaked nor my handset'sseal was tempered and him behaviour was
not good.
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