HTC PRO - Smartphone
FAILURE TO GPRS

The above said product was purchase from a retail counter in Chennai called Vasavi, this was done under te guiudance of the retailer.

From the day one the handphone had a complaint of restarting on the receipt of a vpoice call. Gave the phone to the retailer and tried to rectify, in vain he changed a new handset and given it to me.

The new handset had the same issue. I then contacted HTC custom care ; who in turn gave me a number to track, which is of no news. they were not able to find the fault.

I invistigated myself and found that when GPRS is connected in my smartphobe the instrument is getting restared.

Have handed over the phone on 4th march . till now no news, today they are asking to complaint by writing a mail to in_service@htc.com.

This is rediculous, by the mean time they needed to change my mobile.

Need your swift action

Company: HTC PRO - Smartphone
Country: India

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