Hypercity
Arrogant Customer Service

I purchased a couple of fruit items that included packaged melon slices, pineapple slices along with amul milk cream and milkmaid tin. After the payment, I requested the person who does the packing to keep the packaged items in a separate bag which could have got soaked beacuse of the sliced fruit package that was already leaiking. This fellow started arguing without budging and this was amongst the other customers at the store. Though the store manager was summoned for, there was little that was done to convince me. It was the usual dialogue "We will look after this" The operations manager was Supriyo and the arrogant employee was Anwar Hussain. This is the first time in 3 years that I had this awful experience. This fellow was yelling at me while I was talking to the person on the counter who makes bill while also in front of this so called operations manager. The guy Supriyo looked no interested in taking this seriously and he just stood there quitely. Hypercity was a shoppingr point for me everyfortnight and this experience is something that I cannont relate to, in this times where there is nothing big than a customer. This was an insult and I am definitely looking forward to a response. Thanks.

The date of incident : 10/12

Time per the bill : 21:55

Cashier: Arvind

Cash memo # : 9794

Company: Hypercity
Country: India

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