Hyundai
Poor Service

Hello Sir,

I am Anish Ketty from Chormpet - Chennai 600044 . I have purchased a new Hyundai Santro in the month of March and i have been facing hell a lot of problems. Sorry to say this but i would be one of your dis-satisfied customer, since nothing has been changed, nothing has been done according to my expectations. I drive my car in the speed of 50km and in the month of June Car tyre got punchured and when i spoke with a mechanic at that time since we never had hyundai showroom nearby to attend the puncher in the highway, the mecahnic told us that shockabsorber in the Vehicle is not new, they are old shocks which has been taken from a diffferent vehicle and has been placed in my car, I was shocked when he tols us about this and most of my frends are into Rally and they are expects when it comes to cars, And in the second month it self the shake of the vehicle was very bad and if the shockabsorber were damaged how it will be, it was like that, And i have purchased this vehicle in DSC Hyundai in chennai, They have cheated me and i have given my car for service 2 times and they hav done nothing even after me explaining bits and peaces, Customer service and the mechanics who are in DSC Hyundai are not usefull to the company,

Anyway i have been a bad experience till now with regards to the Hyundai Santro, I was having Maruti zen before .. I never had any issues, everytime when i have an issue i give it to the service and they make it rectified imdly, but in Hyundai its totally different, i dnt know y they dont help Customer;s at all, I am totally frustrated about the same... My cars Power Stearing is also that smooth, I get sounds from the front part of my Vehicle, and from the rear part also, I have informed this to the service center plenty of times, but no ome has resolved my issue, I am extremely disappointed with Hyundai, As i came to a conclusion of selling this Vehicle, My friend told me that Kun Hyundai's Service is very good, so lets give a try, so i am going to give the service to Kun Hyundai for the final time, if its going to be the same issue after the service then i have to literally sell the vehicle and i will make sure that none of my friends will not purchase hyundai at any point of time, I am helpless and its very difficult for me to spend more money upon my car, and the service is like this... Please try to help me, U can call me at any time, My contact no is 9884006672. Waiting for ur reply...

Regards

Anish Ketty

Company: Hyundai
Country: India

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