Hyundai Getz GLS 1.3
Complain# 1-9848643 (Non delivery of Getz as commited by Hyundai)

Complain No: 1-9848643 against Hyundai Advaith Motors Pvt Ltd.(Bangalore)

Date: 09-11

Customer Care Person: Jaydeep

Sales Consultant: Raja D (9980163983)

Name of the Customer on whom the car is: Sumithra S Achuthan.

Model: Getz GLS 1.3

Color: Midnight Grey

Advance Amount: 100000.00

Hi

This is regarding my car which I had booked on my wifes name SUMITHRA.S.ACHUTHAN on Oct-13.

Raja, the sales consultant had commited to provide the car before Deepawali (Nov-09).

Since October-13th till yesterday i.e. 08-Nov, no one from Advaith Motors had a minimum courtesy to call us or inform us about the delivery of our car. Upon my calling, the sales consultant has been misguiding me as customer to give me a call in 10 minutes or an hour but never returned the call. Finally on my giving a call to Raja the sales consultant, he has been cooking up stories like its a new design some interior got changed and blah blah which would take additional 15 days time.

Hence I would like to know, if Hyundai India would be able to deliver my car and by when.

My complain is regarding:

1] Non delivery of my Car.

2] Poor Customer service.

3] Misguiding the customer.

Thanks and hoping to get a response

Shubesh Kumar Rout

Company: Hyundai Getz GLS 1.3
Country: India

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