Sri Revathi Gas Agency, Medavakkam
Poor response to the queries in person for Indane Connection transfe

This is in reference with the IndionOil Indane household gas connection Consumer Number:72624/Domestic Single, which has been asked for transfer, Ref: Doc Number : 211744100001742 Dt : 16/06 to Chennai.

I recently shifted to Chennai from Bangalore and located at Medavakkam. I was told from the home agency that I should contact the local distributor of the IndianOil to get the new connection with the transfer order from them.

When I contacted the nearest Dealer (Sri Revathi Gas Agency), a month and half back, the response was poor and when digging into the details, the concerned with the agent simply told that they didn't have stock for the regulators and when it come they would give the connection. The timeframe mentioned by them 1.5 months back was 2-3 days.

I requested them to take down the details of myself so that they can intimate me whenever the stock for regulator comes. But they refused to take the details and asked me to come to the office frequently and check the status of the regulators.

From then onwards, I have been following up them every 2 days and the response is still poor and they still maintain the same statement.

When I visited the dealer 2 days back, he got angry and told, they dont know when it would come and they cannot give any definite date, even after the 1.5 months and hence, if urgent call IndionOil and enquire them and not here.

So, I just request to know if its true, and if true, how long will it take for IndionOil to send the regulators to the concerned dealers.

I will be happy to share more details if needed.

Thanks,

Kannan

Company: Sri Revathi Gas Agency, Medavakkam
Country: India

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