ICICI BANK/ ATM cash withdrawal
Double debit for one withdrawal

I withdrew Rs. - cash on 4th of May at around 3 p.m. from HDFC ATM, located at Russel Street Kolkata by using ICICI Bank ATM card. First time when I inserted the card, nothing happened. I waited for 5 minitues before inserting the card again. Next time the machine dispensed with the requisite cash. However, my statement showed that my account has been debited twice. I lodged my complain next day (5th May at 1 p.m.) by visiting ICICI, Salt Lake (BJ Block) personally, when branch staff advised me to lodge my complain online. I did so at 1.10 p.m. and was alloted complain no. 105235734 dated 5th May. S0 far the money has not been refunded to me.

My account no. 004201003574

My ATM card no. xxxxxxxxxxxx8633.

The matter must be resolved now.

Company: ICICI BANK/ ATM cash withdrawal
Country: India

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