ICICI Bank
Personal loan and Insurance without asking custome

Icici bank sells the customer credit card information to sister concerns like icici lombards. Icici sent me two personal loan without asking me. Charged the processing fees and service charge on my crdit card. issued lombard policy for these two loans and charged amount on my card. All these they did without asking me. Mobile number they mentioned for taking consents doesn't belong to me. To meet their loan target, icici agents are sending loan cheques/DD to customet witout asking them and charging hefty interest rates and processing fees on their credit card. When I called them to cancel these loans, they were passing to responsibility to different departments. When i called credit card departments, they asked me to call personal department and lombard. when I called lombard, they asked me to call crdit card department.

Company: ICICI Bank
Country: India

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