ICICI Bank
Unathourised

Dear Sir,

The undersigned holds a Saving Account No 021101501935 with ICICI Bank. Alongwith the account we had been provided with a complementary credit card No 4477468117855002. This credit was never utilised. Still the bank managed to debit the credit with charges twoards ICICI Lombard Insurance scheme.

Now the fact remains that I have never taken any Lombard Policy and have received confirmation from the Lombard department that no policy exists in the undersigneds name. However ICICI bank raised a lien on the saving account and deducted Rs.3846/- from the savings accounts as charges expenses incurred through credit card on Lombard Insurance and interest on the same.

On request to present the proof of Insurance taken or document certifying direct payment of Lombard through credit card the bank refuses to answer. It has been more then two months I have been following up with the bank. Each time a mail is from our side we receive an answer saying we are checking kindly provide us with some period.

The undersigned's holds as proof all the mails sent and received from ICICI Bank. It would be great if you could help me in the matter.

Thanks & regards,

Mala Rajdeo

# 9892426102

Company: ICICI Bank
Country: India

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