ICICI Bank
Online mobile recharge

Hi,

My name is V. Rajendraprasad Rao.

The worst experience you can ever get from TATA and ICICI bank.

I did an online recharge of 50/- for my Tata number 9220930400, mumbai. on 4th May at around 8am and had not received the credit to my phone until evening.

I called tata and they said to wait for 24hours and then callback.

Which I did to Tata mobile they said to get the transaction ID.

When called ICICI bank they said will have to wait for 4 days to get the credit or will the refunded to my bank account.

Since I had already waited for 24 hours I wanted to resolve it. ICICI call center kept me on hold for 15 minutes then came a manage name Imran to say the same thing that will have to wait for 4 days.

Which was not a good reply.

I insisted that it needs to be resolved now.

They said no ways will have to wait for another 4 days.

The transaction ID for 50/- recharge is 000101905038.

This is really a worst service ever you can receive from these corporate giants TaTa and IcIcI.

Hoping for a reply,

Thanks and regards,

V Rajendraprasad Rao

Mobile: 9220930400

Malwani, Malad (W)

Mumbai - 400095.

INDIA is Great

Company: ICICI Bank
Country: India

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