ICICI Bank
ATM /Debit Card Cash Dispense Failure

Dear Concerned,

I am Ashish Chauhan holder of a/c no 003501072976 at ICICI Thane West Branch. I tried to withdraw INR 6000 Rs through my debit card from the HDFC bank ATM Thane East Kopri Colony Branch ATM at about 1745 hours on 01.09.2009. My card came came out automatically as Transaction timed out and no cash was dispensed by the ATM. But this 6000/- has got deducted from my ICICI account. On calling HDFC I was asked to launch a complaint with ICICI. I did so by speaking to a CSA and have got the complaint no 117552239. Kindly help me in this regard and have the INR 6000/- credited back to my account.

I am told that it will take 12 working days to resolve this. Please help and guide me to get my money back.

Kindly revert on the same please.

Regards,

Ashish Chauhan

Company: ICICI Bank
Country: India

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