ICICI Bank
Atm rejection charges

Dear Sir/madam,

I am an savings bank account holder in ICICI Bank Ltd with a/c no 001001507312. I had submited a cheque for clearing on 12.10.'09. Anticipating that the chq would have cleared I tried to withdraw some money from atm. I had used SBI's atm machine where there was no provision for balance enquiry. At first the request was rejected. I thought it was a mistake from my part and I tried again. The same msg insufficient fund. But the bank debited me Rs.28/- twice. When I contacted the ICICI Bank I found that though the chq got cleared on 14.10.09 the same was not updated in the system and hence insufficient fund.

I had to pay Rs.56/- for no mistake of me.

I had send a complaint to the ICICI Bank. But they said it was my mistake and hence they could not waive the rejection charges of Rs.56/-.

Since not any of our local banks charge an "atm rejection charge" I was stunt to find such a charges from a new generation bank.

I request you to take necessary action to waive my atm rejection charges.

Thanking you

Yours truly

Nina Emmanuel

Company: ICICI Bank
Country: India

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