ICICI Bank Credit Card
Lombard premium
- 01-16-2009
- 259
On may 4, I received a call from 022-39911343, a Mr Ali spoke to me & offerd a lombard medical insurance policy completely free, as the ICICI BANK CREDIT CARD division did not completed its target. To complete the target they were offering the policy completely free. Mr Ali said that he was working for ICICI BANK Credit card. I still do not know where he is working as the phone has been transfered or was already with LOMBARD.
Since the past couple of months, I have been trying to contact Mr Ali, but he is completely untraceble, There is corrently Archana available on that phone.
I have been repeatedly trying to get somebody's attention in ICICI Bank Credit card, but has been of no use. I have called the Call center time & again, I have been promised that somebody would call me within 7 - 10 days, but not received a call till date. The first official complaint I made was in the month of august. I have been told again & again by Credit card division that the problem is of Lombard. I say that the call was made by Credit card division, Their answer to that is Credit card division never makes those kind of calls.
I feel that Credit card division of ICICI BANK & Lombard are running a fraud together.
If the call was made by Lombard people then how can they get my Phone number, not without the help of Credit card division. as the Lombard people knew that I do own a Credit card by ICICI BANK.
Nobody is talking of the recorded calls, there is a system in any organization to record all sales calls. Nobody is talkinof recorded calls.
There are many lapses in the ICICI BANK, & their divisions.
I hope that more people come out with their complaints against ICICI BANK & THEIR VARIOUS DIVISION.
I feel that I have been taken for a ride by both ICICI BANK CREDIT CARD division & ICICI LOMBARD.
I want to know from various experienced people what can I do to recover my money from the BANK.
Please help!!!
Thank You
spiderlog@gmail.com
Company: ICICI Bank Credit Card
Country: India