ICICI Bank -credit card
Statement of a/c's not coming - and faced late payment charges

Dear sir

i am regular used of ICICI bank credit card no 4477473533475005 in my name, my residence address is A- 21 A SOUTH CITY, LUDHIANA [ PUNJAB ], i am credit card holder from past 6 year for the same bank, intially i was facing problem and not getting the monthly statement so due to that my payment got delayed and i have been penalsied for interest/late payment fees to the bank, ..

i made 2-3 call to ICICI bank customer care, and have been assured that i will get the statement on time, but still from past 7-8 months there is no statement of account coming to me for the my above credit card no, and the result, i have again paid the late payment fees/interest, infact i paid on account payments but i have penalised for the same with no fault of mine.

i have been penalised for the month wise detail as below:

3rd feb'09 - cheque collection for Rs 100/-

9th march - cheque collection for Rs 100/-

30th marhc - late payment fee of Rs 600/- service tax Rs 61.80

3rd april - cheque collection for Rs 100/-

29th april- late payment fees for Rs 600/- service tax Rs 61.80

29th may- late payment fees for Rs 411/- service tax of Rs 42/-

all these payment has been paid but i was not having the account statement earlier, today i called up their mumbai office and got the last 6 months statement by e'mail, and got surprised that these charges has been debited to my credit card.

i request u to pls accept my complain and sortuot the matter urgently, because if i do not get the statement of account timely than how can i penalised for these charges.??

pls look into matter with concerned bank and do the needful

kind regds

R.P.SINGH

A-21 A SOUTH CITY, LUDHIANA

MOBILE -09316909677

Company: ICICI Bank -credit card
Country: India

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