Dear sir
i am regular used of ICICI bank credit card no 4477473533475005 in my name, my residence address is A- 21 A SOUTH CITY, LUDHIANA [ PUNJAB ], i am credit card holder from past 6 year for the same bank, intially i was facing problem and not getting the monthly statement so due to that my payment got delayed and i have been penalsied for interest/late payment fees to the bank, ..
i made 2-3 call to ICICI bank customer care, and have been assured that i will get the statement on time, but still from past 7-8 months there is no statement of account coming to me for the my above credit card no, and the result, i have again paid the late payment fees/interest, infact i paid on account payments but i have penalised for the same with no fault of mine.
i have been penalised for the month wise detail as below:
3rd feb'09 - cheque collection for Rs 100/-
9th march - cheque collection for Rs 100/-
30th marhc - late payment fee of Rs 600/- service tax Rs 61.80
3rd april - cheque collection for Rs 100/-
29th april- late payment fees for Rs 600/- service tax Rs 61.80
29th may- late payment fees for Rs 411/- service tax of Rs 42/-
all these payment has been paid but i was not having the account statement earlier, today i called up their mumbai office and got the last 6 months statement by e'mail, and got surprised that these charges has been debited to my credit card.
i request u to pls accept my complain and sortuot the matter urgently, because if i do not get the statement of account timely than how can i penalised for these charges.??
pls look into matter with concerned bank and do the needful
kind regds
R.P.SINGH
A-21 A SOUTH CITY, LUDHIANA
MOBILE -09316909677
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