ICICI Bank Ltd
Unauthorised debit to my account

To

Mr Anirudh Kamani,

Head - Customer Service,

ICICI Bank Ltd.,

This is Venkateshwara Guda and I have an Account (Unfortunately) with ICICI Bank for the past few years and its a salary account (001201561528) with 0 balance and I have received the shock of my life today.

Your bank has debited all the money from my account. It shows a debit of Rs:10, 698/- without any intimation and I would like to bring to your notice that I had called up your customer Care department to ask them and they said that its against a credit card bill. Please note that the debit was on 16th Oct. Please note as per the customer care agent, the credit card owner's personal details do not match with mine.

Did I authorize to access my account??? Why was it done without my authorization??.. The transfer was made to cover my car loan EMI. This amounts to Bank fraud by ICICI bank itself.

I will further make no payments until the issue is resolved and assure you that I will take legal actions against ICICI Bank for the breach of trust.

I also have loan going on with the bank and the EMI will be put on hold until I receive a response from Mr. Kamani.

I would advice all the ICICI bank customers to be aware of the catchline 'Hum Hain Na' as the bank can debit the money without authorisation.

Thanks

Venkateshwara GS

9841002108

Company: ICICI Bank Ltd
Country: India

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