ICICI Bank Savings Account
Account has been made lean even after the settlement was made

My Account is made lean even after all the settlement has been done. I have been following it up with Customer Service Call Centre for more than a week now. The reply I got from the Executive " Madam, this is wrong. Your Account should not be made lean".

The Call Centre executives of ICICI are rude and unprofessional. Though I am ashamed of saying this, as I am also an ex-ICICI employee. I never thought I will face so much of problem due to my ex-employer.

The executives make false commitments saying that " I will get back to you in half an hour" but they never bother to call back. They themselves do not stick to the timelines and then harrass the customers due to their lack of professionalism.

To my despair, I did not receive any reply from "Headservicequality@icicibank.com" even. I put almost 4-5 mails to this ID but got no response.

Company: ICICI Bank Savings Account
Country: India

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