ICICI
Egarding cancellation charges (misguided by icici

Respected sir/madam

This is veerendra kumar reddy from bangalore. KINDLY GO THROUGH THE MAIL WITH PATIENCE .Recently i got a credit card (gold). card no. 5176533937620000. After recieving the card i got a call from chennai (044 42982300- satya) and telling that u have to take health insurance otherwise they will cancel the credit card and u need to pay some charges.then i

asked is it compulsory to take the card, and he told that first u say yes what ever they ask since everything will be recording later i will tell u the procedure how to cancel.so i agreed for that and took a health insurance policy (2 yrs) 4034/fpp/04043178/00/000) on 03-10.

On 10-10 i called customer care (18002098888) for cancellation. but

again they misguided me. one person (male) told me that if u cancel now u need to pay 35% cancellation charges, so instead of that u take one more small policy so that no need to pay cencellation charges for previous policy. so i took one more policy (1 yr) 4034/ffh/w'365872/00/000.

Then i got a call form cancellation departmet (hari) (044 45583591) on 13-10 and telling that u cancel the policy with in a week then u wont get any cancellation charges so u continue with the 2 year policy and cancel the 1 year policy which i booked on 10-10. so again i called

customer care for cancellation of Second policy which i took on

10-10.finally they cancelled second policy 4034/ffh/w'365872/00/000.

but now when i see my credit card details in internet it is mentioned that Total amout due rs.883.why should i pay cancellation charges they totally misguided me.

but this is not fair. This is a bad remark for ICICI itself. So kindly go through the problem and do the needful.

Company: ICICI
Country: India

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