Respected sir/madam
This is veerendra kumar reddy from bangalore. KINDLY GO THROUGH THE MAIL WITH PATIENCE .Recently i got a credit card (gold). card no. 5176533937620000. After recieving the card i got a call from chennai (044 42982300- satya) and telling that u have to take health insurance otherwise they will cancel the credit card and u need to pay some charges.then i
asked is it compulsory to take the card, and he told that first u say yes what ever they ask since everything will be recording later i will tell u the procedure how to cancel.so i agreed for that and took a health insurance policy (2 yrs) 4034/fpp/04043178/00/000) on 03-10.
On 10-10 i called customer care (18002098888) for cancellation. but
again they misguided me. one person (male) told me that if u cancel now u need to pay 35% cancellation charges, so instead of that u take one more small policy so that no need to pay cencellation charges for previous policy. so i took one more policy (1 yr) 4034/ffh/w'365872/00/000.
Then i got a call form cancellation departmet (hari) (044 45583591) on 13-10 and telling that u cancel the policy with in a week then u wont get any cancellation charges so u continue with the 2 year policy and cancel the 1 year policy which i booked on 10-10. so again i called
customer care for cancellation of Second policy which i took on
10-10.finally they cancelled second policy 4034/ffh/w'365872/00/000.
but now when i see my credit card details in internet it is mentioned that Total amout due rs.883.why should i pay cancellation charges they totally misguided me.
but this is not fair. This is a bad remark for ICICI itself. So kindly go through the problem and do the needful.
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