ICICI Credit Card
Payment by cash and cheque credited by ICICI

Statement dated Oct. 11 ICICI bank informed me that my cheque of Rs. 5562.72 was returned. But the instrument has not reached the bank and neither me and the amount has been credited from my account on 20/11. As the cheque was returned I paid in cash on 12/11 for Rs. 4800/- the same was also credited to my account. So you fooled a customer.i.e Inspite of me being in repeated contact with your call centre people and they also told me that the cheque was returned. How then has the cheque been cleared from My Account.

Again I put a cheque on 18th Nov. 2008. The same was not credited for 6 days and then it was returned. Now I have put a cheque of Rs. 10, 000/- and I want a refund of Rs. 6000/- from your bank within one week or else I will be forced to take this matter with the Banking Ombudsman.

I did read an article in "The Time of India" dated 24th November where you fooled an ICICI life insurance policyholder by wrongly showing that there are no funds in the account and fooling her by clearing her Solapur cheque at Kolhapur and repudiating the claim. Is this what ICICI stands for a Cheating Bank? I never expected this. I thought it was one of the best Indian Banks going multinational but I now have my apprehensions about the bank. An early reply will help in not aggravating the matter.

Company: ICICI Credit Card
Country: India

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