ICICI Credit Card
Cash payment not updated

I am a credit card customer of ICICI bank. My credit card number is: - 4477 4745 7200 4003.

I had a due payment of Rs. 42, 257.66 last month. On 3rd of April I got a call form ICICI Mumbai from the number 022 41571500 and the executive told me to make the payment to the executive on next day 4th April. I told her that I’ll make the payment in the bank only but she convinced me that if I’ll pay the amount to executive late payment will not be charged. So I agreed for that. On 4th April executive came to my residence address C-26, Sec 20, Noida, and asked me to pay the minimum due of Rs. 2120

But I had paid him Rs. 10000 cash with 19 notes of Rs 500 and 5 of Rs. 100 as I want to cut the due as soon as possible. He gave me the receipt for the payment. But till now my payment has not been updated and I get a call daily to make the payment. I complained this issue to the customer care executive and got the request number 103031411 but till yet nothing is done as my payment is not updated.

I am getting frustrated as daily I get a call from the bank to make the payment. Please suggest what should I do in this case.

Regards

Fanendra Nath Tripathi

Mob No:- 9958950197

Company: ICICI Credit Card
Country: India

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