ICICI-Credit Card - ICICI-Lombard
EMIs even after LOMBARD Policy got cancelled

I am facing problem from ICICI Credit Card and ICICI LOMBARD.

I had a ICICI Credit Card. One day I got a call from ICICI LOMBARD regarding their mediclaim policy (4034/FPA/02377893/00/000) and I said OK to that policy… On my consent LOMBARD had opened a mediclaim policy and per month premium of amount approx INR 250.00 started deducting from my Credit Card since AUG-05.

Besides this policy they have opened another policy and started deducting amount of around INR 260.00 from my credit card since AUG-10… On my complaint on SEP-11, they cancelled the fake policy and reversed the amount to my credit card on OCT-07… issue got resolved…

Observing this cheating behaviour of ICICI-LOMBARD, I requested ICICI-LOMBARD to close my original mediclaim policy (4034/FPA/02377893/00/000) on SEP-21… and the policy got closed on SEP-24… I thought the thing is settled now… but what I saw was really socking for me… ICICIC Credit Card again charged me against this policy on OCT-10, NOV-10, and DEC-10… I contacted ICICI-LOMBARD customer care as well as ICICI-Credit Card customer care regarding this and asked them to stop charging me the amount and reverse these EMIs… but they did not do that… they kept on charging on my credit card besides several request to stop doing so…

I've written them lot of mails and talked over phone many times… but they seem to be least interested in this… This has been a stressful experience with them that is still giving me mental stress and as a result I am not able to concentrate on my work and other activities…

Now, I want to take a legal action against them and that to not only for the reversal of my money but also for the compensation to the other damages I have encountered with.

Company: ICICI-Credit Card - ICICI-Lombard
Country: India

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