ICICI Credit cards
MY CREDIT CARD CREDIT LIMIT IS REDUCED
- 04-24-2009
- 280
MY ICICI PREFERRED CREDIT CARD NUMBER IS 4477 4645 9337 5003. AS PER ICICI LETTER DATED OCTOBER 31. I WAS OFFERED A CREDIT LIMIT OF 15, 000-00. AND CASH LIMIT OF 3, 000-00. THE SAID LETTER WAS COURIERED TO ME ON 03.11.2008. TILL DATE 23.04. I HAD NOT USED MY ABOVE SAID CREDIT CARD. ON 23.04.08, WHEN I WAS TRYING TO USE IT, THE CREDIT LIMIT IS SHOWING AS 170.18. I CALLED CUSTOMER CARE FOR THE REASON TO REDUCE MY CREDIT LIMIT. THE PERSON TOLD ME THAT SINCE I HAD NOT USED CREDIT CARD FOR MORE THAN 5 MONTHS, MY CREDIT LIMIT IS REDUCED AND THEY WILL NOT MAKE IT TO 15, 000-00 AT ANY COST BUT ARE READY TO LOOSE A CREDIT CARD HOLDING CUSTOMER. I FEEL ICICI CREDIT CARDS IS NOT INTERESTED IN RETAINING THE CUSTOMERS EVEN AFTER MY REQUEST. I FEEL SUCH A COMPANY SHOULD NOT EXIST IN INDIA WHO DO NOT CARE FOR CUSTOMER VOICE
Company: ICICI Credit cards
Country: India