ICICI HOME LOAN No.LBNMU00001373389
Irregularity in collection of home loan EMI

V.D.MOHANAN A-401, Tulsi prerana, Plot-9

Sector-1, khanda colony,

New panvel 410206

20th June.

To,

The ICICI Bank Ltd.

New panvel

Dear Sir,

Ref:-Home Loan Account No. LBNMU00001373389

And Your letter dated 26th December for outstanding due

Please ref to your letter for non payment of due of my home loan EMI. Kindly note that the EMI due for

December was collected by cash along with late payment fee by your authorized

representative on 20th December as per copy enclosed. However cash collected by ICICI bank

was not shown credit in my current account with you as yet. Over and above there was a debit of

Rs.25925/- on 26th Decmeber and Rs.11, 464.00 on 18th June in my account towards EMI for the same

period. when enquired about the same with ICICI it did not give any response and there was no

regret from the bank for debiting my account twice even after showing all evidence personally.

I am frustrated with inferior quality of services rendered to customer by ICICI.

The amount collected in excess does not credited along with the intrest to my account within three

working days I shall forced to file a case with Regional Consumer Forum against ICICI.

I would also request to not to debit home loan EMI through ECS facilites as I am ready to give Post

dated cheques in favour of ICICI home loan for future EMI installments.

Hope to receive your response,

Thanking you,

V.D Mohanan

Note:- For any quaries Please contact me to this number 9420393909

Company: ICICI HOME LOAN No.LBNMU00001373389
Country: India

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