V.D.MOHANAN A-401, Tulsi prerana, Plot-9
Sector-1, khanda colony,
New panvel 410206
20th June.
To,
The ICICI Bank Ltd.
New panvel
Dear Sir,
Ref:-Home Loan Account No. LBNMU00001373389
And Your letter dated 26th December for outstanding due
Please ref to your letter for non payment of due of my home loan EMI. Kindly note that the EMI due for
December was collected by cash along with late payment fee by your authorized
representative on 20th December as per copy enclosed. However cash collected by ICICI bank
was not shown credit in my current account with you as yet. Over and above there was a debit of
Rs.25925/- on 26th Decmeber and Rs.11, 464.00 on 18th June in my account towards EMI for the same
period. when enquired about the same with ICICI it did not give any response and there was no
regret from the bank for debiting my account twice even after showing all evidence personally.
I am frustrated with inferior quality of services rendered to customer by ICICI.
The amount collected in excess does not credited along with the intrest to my account within three
working days I shall forced to file a case with Regional Consumer Forum against ICICI.
I would also request to not to debit home loan EMI through ECS facilites as I am ready to give Post
dated cheques in favour of ICICI home loan for future EMI installments.
Hope to receive your response,
Thanking you,
V.D Mohanan
Note:- For any quaries Please contact me to this number 9420393909
0 comments