ICICI Lombard
Wrong date of commencement of travel insurance policy

I acquired a Travel insurance policy from Icici lombard on line on 11th Oct for my visit to USA and the business executive over telephone from Mumbai was Ms. Shweta. She collectd the dateils from me and on request I made the payment through my Credit card. Ms. Shweta sent me an e-mail confirming the payment & the policy details.

She had made the policy from my date of birth ie. 24th Nov ; whareas my date of travel is 06 th Nov. I immediately sent a mail to her and brought the discrepency to her notice. She too sent me a mail expressing inabelity to rectify the mistake and asked me to get in touch with Customer support.

Since then, till date 4 mail massages have been sent by me to the said deptt but the rectification is still awaited and my date of travel is approaching fast. I only got the registration of complaint no as 002 21 8422.

Even I have spoken to them over telephone but the result is ZERO.

I shall request this forum to take up the case on priority with the Bank and instruct them for needful redressal in shortest time frame.

With warm regards

A.C.DESHMUKH

0120 2465015

Even I

Company: ICICI Lombard
Country: India

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